Terms and Conditions – Win one of three £200 weekly vouchers -Team Heathrow Service Signatures Campaign

1             Win one of three £200 weekly vouchers– Team Heathrow Service Signatures Campaign Promotion

1.1          Win one of four weekly Love2Shop vouchers by entering our promotion in accordance with these Terms and Conditions (the “Promotion”)

Promoter’s name and address

1.1          The promoter is Heathrow Airport Limited (company number 01991017) of The Compass Centre, Nelson Road, Hounslow, Middlesex, TW6 2GW (“Heathrow”).

2             How to participate

2.1          Entry is open to all colleagues employed by Team Heathrow (as defined below). Entrants must be employed by APCOA, Reach or Omniserv, together “Team Heathrow” (a “Participant”).

2.2          Participants must be 18 years of age or over.

2.3          This Promotion is open to all Participants that complete the stages as set out in clause 2.4. Details of the Promotion can be found on Team Heathrow Service Signature campaign boards and posters found at various locations around Heathrow Airport campus (“Service Signature Display(s)”).

2.4          In order to enter the Promotion Participants are required to complete both of the following stages below before the Closing Date:

  • Visit a Service Signatures Display, take a tip card and fill it in with a tip to explain how they would apply a specific Service Signature to help the passengers and/or colleagues displayed in the images shown on the Service Signatures Display (“Written Tip”).
  • Once the Participant has completed the Written Tip, they must take a selfie of themselves including the Written Tip clearly visible to and send their picture by email to bethedifference@heathrow.com, remembering to stick the Written Tip on the Service Signature Display afterwards.

2.5          For the avoidance of doubt, if a Participant does not complete the Promotion Entry Stages referred to in clause 2.4 then they will not be entered into the Promotion.

2.6          Any breach of these Terms and Conditions by a Participant or a Voucher Winner (as defined below) or any dishonest, misrepresentative or fraudulent conduct will void a Participant’s or a Voucher Winner’s eligibility to participate in the Promotion.

2.7          Only Participants who are not currently under disciplinary procedures are eligible to participate in the Promotion.

3             Start Date

3.1          The Promotion will be open from 09:00 on 23 April 2019 (the “Start Date”) and any entries received after this date will be valid.

4             Closing Dates

4.1          The closing date for entering the Promotion will be 23:59 on 8 May 2019 (the “Entrance Closing Date”) and any entries received after this date will not be valid.

5             Selection and Notification of the Winner

Voucher Winners

  • Three Participants from entries submitted correctly in accordance with Clause 2.4 (“Voucher Winners”) shall be each awarded a prize of £200 worth of ‘Love2Shop’ vouchers (“Voucher Prize”). The Voucher Winners will be drawn weekly, over a three week period, at random by a member of the Service team. These three random draws will be made on the following dates at a time determined by members of the Communications team and/or the Service Team:
    • Week 1: between 29 April 2019 – 3 May 2019
    • Week 2: between 6 May 2019 – 10 May 2019
    • Week 3: between 13 May 2019 – 17 May 2019

5.2          Notification of the Voucher Winners will take place by 23:59 on 21 May 2019. The Voucher Winners will be notified via email by Heathrow.

5.3          If a Voucher Winner does not wish to or is unable to accept the Voucher Prize, or does not wish to transfer the Voucher Prize, then the Voucher Prize will be given to the next randomly picked winner.

5.4          The decision on the Voucher Winners is final and no correspondence will be entered by Heathrow with the unsuccessful Participants.

6             Prize

6.1          The Voucher Prize is £200 worth of ‘Love2Shop’ vouchers. Three of these vouchers will be awarded in accordance with clause 5.

6.2          The Voucher Prize is not exchangeable, and no cash alternative is available.

7             Restrictions and requirements

7.1          The Voucher Winners may be required to take part in publicity resulting from the Promotion.

8             Personal data

8.1          Any personal data that may be provided by a Participant or the Voucher Winners will remain confidential to Heathrow and will not be disclosed to any third party without the Participant’s or the Voucher Winner’s prior consent, except that Heathrow reserves the right to use the information for the purposes of facilitating the Promotion including but not limited to publishing the name of the Voucher Winners on its website, as well as providing  the Voucher Winner’s details to third parties for the purposes of administering the Promotion including but not limited to the actual providers of the Voucher Prizes.

8.2          All personal data provided by a Participant, and the Voucher Winners will be used by Heathrow solely for the purposes of administering the Promotion.

8.3          For further information on how Heathrow will collect and use the Participants’ and the Voucher Winner’s personal data, please refer to Heathrow’s privacy notice in relation to the Promotion, available at https://your.heathrow.com/privacy-policy/privacy-policy-team-heathrow-service-signatures-competition/ .

8.4          Heathrow may choose to document the Voucher Winners through photographs and video to be shared across internal channels. The Voucher Winners may be required to take part in reasonable publicity resulting from the Promotion.

9             Liability

9.1          All Participants and the Voucher Winners acknowledge and accept that Heathrow reserves the right to suspend, modify, cancel or terminate the Promotion and/or revoke any Participants’ or the Voucher Winner’s participation in the Promotion at any time by giving notice to the particular Participant or the Voucher Winner without incurring any liability.

9.2          Heathrow does not accept responsibility for records of the Participant’s participation in the Promotion that are lost, mislaid, damaged or delayed in transit, regardless of cause, including but not limited to, as a result of an equipment failure, technical malfunction, systems, satellite, network, server, computer hardware or software failure of any kind.

9.3          Each Participant and Voucher Winner will indemnify Heathrow from and against any losses which Heathrow suffers or incurs as a result of any breach, failure, performance or negligence by the Participant or the Voucher Winner under these Terms and Conditions.

9.4          Insofar as is permitted by law, Heathrow, its agents, employees or distributors will not in any circumstances be responsible or liable to compensate the Voucher Winner or accept any liability for any loss or damage that may be lawfully excluded which occurs as a result of taking up the Prizes, except where it is caused by the negligence of Heathrow, its agents, employees or distributors. The Voucher Winner’s statutory rights are not affected.

9.5          Nothing in these Terms and Conditions shall exclude, limit or restrict the liability of either party:

9.5.1      for death or personal injury arising from negligence;

9.5.2      in respect of any fraud or fraudulent misrepresentation; or

9.5.3      to the extent such limitation or exclusion is not permitted by law.

10           General

10.1        Participants and the Voucher Winners are deemed to have accepted and agreed to be bound by these Terms and Conditions upon entry to this Promotion. Heathrow reserves the right to amend these Terms and Conditions at any time and will make the amended Terms and Conditions available to the Participants.

10.2       Heathrow reserves the right to refuse participation, or refuse to award any of the Prizes, to anyone in breach of these Terms and Conditions and its decision shall be absolute and final.

10.3       If at any time any part of these Terms and Conditions is held to be or becomes void or otherwise unenforceable for any reason under any applicable law, the same shall be deemed omitted from these Terms and Conditions and the validity and enforceability of the remaining provisions of these Terms and Conditions shall not in any way be affected or impaired as a result of that omission.

10.4       Heathrow reserves the right to cancel, modify or supersede the Promotion at any time if, in Heathrow’s sole discretion, the Promotion is not capable of being conducted as specified in these Terms and Conditions.

10.5        These Terms and Conditions shall be governed by the laws of England and Wales and subject to the exclusive jurisdiction of the English Courts.