Heathrow career high-flyer Nyomi and how she turned her turbulent times around

Heathrow

By Heathrow

Published 1st February 2017

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With the 2017 Heathrow Jobs and Careers Fair just around the corner, we’re taking a look at some of the career success stories at the airport. There’s a wide range of roles available at the airport – from Customer Service, to Engineering Apprenticeships, airline roles and more. Nyomi is one of the great success stories to have come through the Heathrow Academy in the last 10 years.

When London-born Nyomi left school at 16, she wasn’t sure what the future held until a local youth group put her in touch with the Heathrow Academy.

“I’ve always been a practical hands-on type of person and school just wasn’t for me,” explains Nyomi.

“The Academy helped me realise that I still had a lot to offer, and with their help I was able to find a job as a Sales Assistant in World Duty Free.”

Whilst in this role, Nyomi enrolled on the Retail Skills Apprenticeship Level 2 but this would turn out to be a challenging journey to navigate.

“I learnt that when things in life aren’t going well, it’s easy to give up but I carried on”

In 2014 due to personal circumstances Nyomi began to find it hard to commit to the Apprenticeship. It was during this difficult time that Nyomi was able to lean on Vocational Assessor, Funke and Mentor, Jo.

“They encouraged me to focus on the positives and helped me believe in myself again. I learnt that when things in life aren’t going well, it’s easy to give up but I carried on and I’m really proud of myself for that.”

Nyomi achieved her Level 2 Apprenticeship in Retail Skills and has just completed her Level 3 Apprenticeship in the same subject. At the Heathrow ACademy Graduation and Awards Ceremony in 2015, she received an additional Learners Recognition Award for her hard work and commitment, and at the same ceremony was also recognised as an Apprenticeship Ambassador for supporting other people on their learning journeys.

Nyomi has been with World Duty Free for eight years and is a Sales & Service Specialist.

Interest in a career at Heathrow? Why not visit the 2017 Heathrow Jobs and Careers Fair on February 9 at the Sofitel, Terminal 5. Click here to find out more.

Heathrow

By Heathrow

Published 1st February 2017