United Airlines celebrates 25 years at London Heathrow!


By Heathrow

Published 4th April 2016

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United Airlines is today celebrating 25 years of serving London Heathrow! In that time, over 42 million customers have flown with United Airlines on more than 230,000 flights!

The below release has been issued by United Airlines to celebrate the occasion.

United Airlines today celebrated 25 years of serving London Heathrow. In marking the 25th anniversary, United’s check-in area at Heathrow Terminal 2 was decorated for the occasion and a barber shop quartet entertained customers.

Heathrow Airport Limited presented Arvind Garcha, United’s Director of Airport Operations Heathrow, and her team with a cake to congratulate them on a quarter-century of service at the airport.

United’s first flight in 1991…

United’s first scheduled flight to Heathrow, a Boeing 747 aircraft from Washington, D.C., landed on April 4, 1991, followed by flights arriving from New York/JFK, San Francisco and Miami later that day.

Since then United, which now operates up to 17 flights per day from Heathrow to six of its U.S. hubs — Chicago, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C./Dulles — has carried over 42 million customers on more than 233,000 flights to and from the airport.

“We are very proud to mark 25 years of successful operations at Heathrow,” said Bob Schumacher, United’s Managing Director Sales U.K. & Ireland. “I would like to thank everyone on the United team for their dedicated service to our customers here over the past quarter-century. From our home at the new Terminal 2: The Queen’s Terminal, we look forward to a bright future at one of the most important airports in our global network.”

“We are delighted to be sharing this milestone with United Airlines. United Airlines has been an important part of making Terminal 2 such a success – we look forward to working with them to give passengers at Heathrow the best airport service for the next 25 years.” Heathrow CEO, John Holland-Kaye

The Heathrow milestone comes in the same week as United’s 90th birthday. The airline operated its first flight from Pasco, Washington, to Boise, Idaho, on April 6, 1926.

United at Terminal 2: The Queen’s Terminal

On June 4, 2014, United was the first airline to operate a flight at the new Terminal 2 at London Heathrow (see more pictures, here). At Terminal 2, United customers benefit from easier, faster routes through check-in and security on departure and through border control on arrival.

Terminal 2’s first arrival – United Airlines flight from Chicago – a short time after touching down.

They have a choice of check-in methods: quick and easy self-service kiosks, fast bag-drop desks and full-service check-in desks. Customers can also enjoy a wide variety of shopping, dining and seating options in a light, airy, spacious building.

Terminal 2 features two spectacular lounges for the use of United’s premium customers: United Club and United Global First Lounge. Totalling around 22,000 square feet (2,043 square meters) in area, the lounges feature floor-to-ceiling windows with views of the airfield and offer complimentary food, beverages and Wi-Fi in addition to business facilities, shower suites and other amenities and services.

Over 300 United employees work at Heathrow Terminal 2 and the airline has around 450 U.K. flight attendants based at the airport.

About United

United Airlines and United Express operate an average of nearly 5,000 flights a day to 342 airports across six continents. In 2015, United and United Express operated nearly two million flights carrying 140 million customers.

Heathrow’s Terminal 2 | The Queen’s Terminal is home to Star Alliance, including United Airlines.

United is proud to have the world’s most comprehensive route network, including U.S. mainland hubs in Chicago, Denver, Houston, Los Angeles, New York/Newark, San Francisco and Washington, D.C. United operates more than 700 mainline aircraft, and this year, the airline anticipates taking delivery of 20 new Boeing aircraft, including 737 NGs, 787s and 777s. The airline is a founding member of Star Alliance, which provides service to 192 countries via 28 member airlines.

Approximately 84,000 United employees reside in every U.S. state and in countries around the world.

The United Airlines anniversary is not the only one being celebrated at Heathrow this year! This year marks not only Heathrow’s 70th anniversary but also 30 years since the opening of Terminal 4!


By Heathrow

Published 4th April 2016