#lifeatheathrow for Ryan Gordon – Fire Service Crew Commander

Heathrow

By Heathrow

Published 21st December 2018

Home > Must See > #lifeatheathrow for Ryan Gordon - Fire Service Crew Commander

Home > Must See > #lifeatheathrow for Ryan Gordon -…

This week’s #lifeatheathrow featured photo is courtesy of Airport Fire and Rescue Crew Commander Ryan Gordon and his adorable daughter Poppy. Ryan’s image captures his beautiful daughter​ Poppy during the Airport Fire Service Christmas Party where our Heathrow heroes got the chance to show their loved ones around the festive fire station.

We’ve caught up with Ryan to find out more about his #lifeatheathrow.

How long have you worked at Heathrow?

Almost 5 years

If you had to describe Heathrow in 3 words, what would they be?

Unpredictable – Exciting – Ever-changing 

What’s a day in the life of your job really like?

A day in the airport fire service can vary hugely. One minute you can be taking part in training drills and daily routines, the next you’re responding to full scale aircraft and domestic emergencies. Every day is different, but that is what makes it interesting.

What do you enjoy most about Life at Heathrow?

The changeable nature of the place. You just have to accept and expect that any plans you make are likely to be interrupted or change by the tasks that come your way, but working alongside a team of dedicated and highly skilled professionals makes the unknown exciting and easier to accept.

What’s your advice to someone who is thinking about a career at Heathrow? 

Just take the plunge! Even if the original path you’re aiming for doesn’t work out, there are so many other options – there really is something for everyone here.

Favourite spot to take photos at Heathrow?

At the top of our 42m aerial ladder platform on a clear day is a great. 

Favourite moment while working at Heathrow? 

Just recently the Fire Service hosted a Christmas party where the families of the crews could come into the station, see where we work and have some fun. It was great for our spouses and kids to see the appliances, the station, and even meet Father Christmas!

Did you know there are a total of 108 firefighters at Heathrow Airport.

Hobbies? What do you do in your spare time?

I’m a fully fledged member of the cult that is CrossFit. Think P.E. for adults, and the only rule of CrossFit is that you have to tell everyone you meet that you do CrossFit. Other than that, my time is spent preparing for baby number 2 who is expected to come into the world in March 2019! 

Any hidden talents?

None that I can divulge to everyone at Heathrow! 

More about the #lifeatheathrow series… 

Our Social Media and Airport Communications teams are working together to co-ordinate the series and share these great Heathrow moments with the over 1 million followers across the airport’s official channels! Be sure to follow our #lifeatheathrow journey via @Heathrow_Airport on Instagram and @HeathrowAirport on Twitter.

For more information on Careers at Heathrow, visit our new website at: www.careers.heathrow.com/

Whilst you’re here, why not check out our #12daysofexports series. 

Heathrow has won Best Diversity and Inclusion Strategy at the 2018 In-House Recruitment Awards in recognition of the improvements made to its Emerging Talent Programme recruitment processes. As a result of the improvements, Heathrow significantly increased both the number of female and BAME (Black, Asian, Minority Ethnic) background applicants as well as successful candidates on the airport’s early careers programmes.

The airport’s in-house People function (equivalent to Human Resources) has a bold diversity target for the airport’s leadership teams of the future – that they will represent the diversity of our local community at every level by 2025. As some of the airport’s Future Leaders, early career intakes are vital to help Heathrow grow the diversity of its future workforce and leadership roles.

Female hires rises by 82%, while BAME hires increase by 133%

As a result of the new improvements, applications for the 2018 Emerging Talent Programmes (from females) rose to 48% for future leaders and 43% of interns. Significantly, Heathrow’s Engineering Future Leaders Programme also attracted 19% female applicants, compared to an industry average of 11% (ISE, 2018).

Across the 34 successful hires for our entire 2018 Programme intakes, the results were:

  • Future Leaders Programme: 16 Graduates
    • The cohort is 69% female, against an industry average of 42.9%. This figure is significantly higher than our present Heathrow workforce and represents a 175% increase on the previous year’s intake.
    • The cohort is 31% BAME, against an average of 19.6% – a 150% increase on our previous cohort.
  • Engineering Future Leaders: 4 Graduates
    • The cohort is 50% female – against an average of 31.2%.
    • The cohort is 75% BAME. Having not hired any BAME candidates the previous year, this was an important result that was 268% of the industry average (20.4%).
  • Internships: 14 Interns
    • Our interns were 50% female and 43% BAME. The internship acts as an important feeder programme into specialist roles and our graduate streams.

So what are the new attractions and hiring methods being used?

Heathrow has put in place a number of new processes to help improve unconscious bias in the hiring process and create an immersive and inclusive process.

These have included:

  • A transition from ‘rolling’ to ‘block’ recruitment, to allow all candidates equal opportunities when applying. We had demonstrated that female and BAME candidates tend to apply later onin the process
  • Changing our psychometric testing from traditional online testing to a game-based mobile assessment that is considerably more immersive and inclusive
  • The introduction of blind-screening at every level; withholding personal details from assessors including name, gender, home address and ethnicity. This ensured an inclusive process and reduced unconscious bias towards candidates, allowing us to assess them solely on their potential.
  • Focusing on improving candidate engagement – leading to a 62% reduction in candidate withdrawals through building an immersive and engaging process

Heathrow also has in place four diversity networks for colleagues, which focus on gender, sexuality, disability and ethnicity – giving all colleagues a platform to support each other.


Find out more about the Heathrow Jobs & Careers Fair taking place on 28 February 2019…


More about the Heathrow Emerging Talent Programmes

Heathrow’s Emerging Talent Programmes encompass a wide array of career opportunities with the aim of identifying candidates with intellectual, leadership and emotional-intelligence potential and developing their leadership techniques on their programmes.

The programmes that Heathrow offer are:

  • Future Leaders Programme
  • Finance and Procurement Future Leaders Programme
  • Engineering Future LeadersProgramme
  • Engineering Apprenticeships
  • Internships
  • Work Experience

Heathrow announces settled status for EU nationals and London Living Wage Roadmap

In another positive move for careers at Heathrow, the airport recently announced it will pay to achieve ‘settled status’ for EU colleagues, directly employed by Heathrow. Recognising the integral role Heathrow’s colleagues have played in welcoming over 80 million passengers in the last year alone, the move came as the airport wanted to demonstrate how valued their colleagues are and provide reassurance in unsettling times.

IMAGE | Quote from Heathrow CEO John Holland-Kaye, "Heathrow is an international business and we need a workforce that reflects this. It is critical for us to have diverse, happy and valued colleagues. Many of our people are worried about Brexit and this move will provide reassurance and certainty."

The new ‘Settled Status’ will allow EU nationals to remain in the UK after 2020, and Heathrow has agreed to cover all costs of the application process.

Heathrow also recently launched a Living Wage roadmap to ensure all colleagues are guaranteed the Living Wage by 2020.

As a result, new suppliers and contracts to supply Heathrow from December 2018 will be required to pay Living Wage and not use zero-hour contracts at the airport, safeguarding thousands of new job roles with expansion.

The news follows Heathrow’s Living Wage Accreditation in 2017 which has ensured the London Living Wage is paid to all direct employed colleagues. Heathrow was the first ever airport accredited with Living Wage foundation status.

Interested in a Career at Heathrow? Visit our new Careers website at careers.heathrow.com.

Over 140,000 tonnes – the equivalent weight of 66 London Eyes – of Christmas cargo isexpected to fly through Heathrow, the UK’s biggest port by value during the holiday season.

  • New data reveals Christmas trees, snow ploughs and blowers, felt hats, walnuts, rose bushes and electric blankets exports all increase in the anticipation for Christmas
  • CEBR analysis reveals almost 30% of UK trade flowed through Heathrow in a 12 month period – and exports flying out of the airport totalled nearly £5 billion each month
  • Exports to US and China alone equal £5.84 billion, more than triple that which is exported to the EU  – demonstrating how the airport is in a key position for facilitating UK trade after the country leaves the EU
  • Heathrow celebrates the SMEs using the airport with its second #12ExportersofChristmas campaign

Heathrow data reveals the role the UK’s only hub airport and biggest port by value plays in transporting essential ingredients for Christmas celebrations across the world. Based on historical trends, over 140,000 tonnes of Christmas cargo – the equivalent of 66 London Eyes – is expected to fly in and out of Heathrow in the weeks preceding and following the holiday season (from November to December, according to 2017 data).

What are the top items flying through Heathrow over Christmas?

The airport’s analysis of Seabury cargo data over November and December 2017 reveals a clear spike in the export of certain Christmas essentials ahead of the holidays, including:

  • Game meat, with 3950 kg  exported in November and December – equal to the kerb weight of  2 London Black Cabs (TX4 model)
  • Rose bushes, with 3650 kg exported (1.85 London Black Cabs)
  • Venison, with 5432 kg exported  (2¾ London Black Cabs)
  • Felt hats, with 1,485 kg exported (3/4 of a London Black Cab)
  • Electric Blankets, with 1430 kg exported (3/4 of a London Black Cab)
  • Walnuts, with 1200 kg exported (2/3 of a London Black Cab)

The same data shows over £112,000 worth of rose bushes, over £97,000 of cigars travelled through Heathrow at the same time. The figures also reveal a spike in the number of Christmas trees, snowploughs and snowblowers in Heathrow’s cargo in the run up to the festive season.

Fresh salmon is undisputedly the most popular export by weight – with almost 5 million kg (4,619,042 kg) being transported through Heathrow in November to December 2017 to destinations all around the world.

IMAGE: Over 4.5 million kilograms of fresh Salmon is expected to travel via Heathrow this Christmas.

The airport’s cargo data shows over a quarter of Heathrow’s total exports travelled to Christmas customers in the US (26%), with China following next (11%).

Heathrow’s latest Trade Tracker, compiled by the Centre for Economics and Business Research, reveals the total value of trade through Heathrow up to September of this year equalled an astonishing £108.5 billion – 29% of total UK trade.  Over the course of 2018, Heathrow’s non-EU exports have been increasing in value to total nearly £5 billion per month – most of which (around 95%) is transported via the belly hold of passenger planes.

The report’s analysis of data between July and September shows the value of Heathrow exports to the US and China alone (£5.84 billion) was more than triple the value of exports to the EU (£1.898 billion) highlighting the increasingly important role Heathrow could play when the UK leaves the EU.

For the second year running, Heathrow is celebrating the vast array of UK companies that choose to export via the airport with its “12 Exporters of Christmas” social media campaign.  The campaign features the success stories of SMEs like West London’s Pearson Cycles and Cornwall’s Tregothnan Tea and how these companies work with Heathrow – especially around Christmas time – to get their products quickly and safely across the world.

Many of our passengers don’t realise the amount of cargo that is under their feet when they fly nor the essential role Heathrow plays in getting not only people to Christmas festivities across the world, but also the key ingredients for those celebrations.

– Heathrow Head of Cargo, Nick Platts 

Heathrow Head of Cargo Nick Platts commented on the figures, “Many of our passengers don’t realise the amount of cargo that is under their feet when they fly nor the essential role Heathrow plays in getting not only people to Christmas festivities across the world, but also the key ingredients for those celebrations.

“We are very proud to be making a big contribution to spreading British Christmas cheer around the globe again this year.”

NOTES: For full source details on the cargo figures listed, click here.

This week’s #lifeatheathrow featured photo is courtesy of Innovation Technologist Robin Gissing. Robin’s image captures new autonomous robots from Heathrow’s Innovation & Automation Robotics Showcase with Consequential Robots.

We’ve caught up with Robin to find out more about his experience at Heathrow.

How long have you worked at Heathrow?

Just under 4 and a half years – I’ve been in the same amazing team since I joined.

If you had to describe Heathrow in 3 words, what would they be? 

Gigantic  – Huge – Massive 

What’s a day in the life of your job really like? 

Every day is different! One day I might be running a workshop, another day I could project managing an innovation trial being installed in the airport. Sometimes I could be delivering a guest lecture at the other side of the country! 

What do you enjoy most about Life at Heathrow? 

Talking to colleagues who work ‘on stage’ with our passengers in the operation. I’m always interested in hearing about other colleague experiences and how I may be able to help make their job that little bit better. It’s something I’m personally quite passionate about.

What’s your advice to someone who is thinking about a career at Heathrow?  

Develop an interest in the airport operation, literally no matter what function you work in it’ll always give you a different (and better) perspective on your job. 

Favourite spot to take photos at Heathrow? 

Some of the taxiway crossing points airside are my favourite places to take photos. If you’re at the front of the queue you can get some incredible pictures from the passenger seat of a car, especially during a switchover.

Favourite moment while working at Heathrow? 

Too hard to say! A cab ride on the HEX from Paddington to T5 was pretty special, though control tower visits are always amazing. Oh and I can’t forget being driven in a tractor down bravo taxiway as part of some Winter Resilience work. 

Hobbies? What do you do in your spare time? 

I love going to theme parks, I’ve travelled all around the world to see the tallest, fastest and most intense rides. And when I’m not doing that, I enjoy building the latest challenging LEGO sets – next to build is the LEGO Disney Castle (which is over a meter high!) and I’ve recently purchased the similarly tall Vestas Wind Turbine made from sustainable plastics! 

Any hidden talents?

Photography mostly, I’m also known as a bit of a walking Wikipedia too. My favourite airport fact in that vein is you could thread Concorde (114 inch diameter) through the Trent XWB engines of an A350 (118 inch diameter). 

More about the #lifeatheathrow series… 

Our Social Media and Airport Communications teams are working together to co-ordinate the series and share these great Heathrow moments with the over 1 million followers across the airport’s official channels! Be sure to follow our #lifeatheathrow journey via @Heathrow_Airport on Instagram and @HeathrowAirport on Twitter.

For more information on Careers at Heathrow, visit our new website at: www.careers.heathrow.com/

Today at Heathrow, Great British Bake Off 2016 winner, Candice Brown and food artist Michele Wibowo unveiled a 50kg gingerbread model of the airport, created to surprise travelling passengers this Christmas.

The hand-made creation required ten people to install, took more than 200 hours to make, features over 1,000 gingerbread pieces and measures 40m squared.

Using more than 20kg of flour, 30kg of sugar, 20kg of butter and thousands of detailed decorations, the sweet structure was designed, baked and assembled by Michelle Wibowo in collaboration with Great British Bake Off 2016 winner Candice Brown.

The mammoth gingerbread features Heathrow’s four terminals, the runways and the control tower, as well as the much-loved stars of Heathrow’s Christmas advert, Doris and Edward Bair.

1 in 4 Brits say gingerbread is the smell of the festive season…

New research commissioned by Heathrow shows that one in four Brits (25%) believe that the smell of gingerbread is the main scent that reminds them of the festive season. One gingerbread bread item is sold every minute at Heathrow during December, so the airport has created the gingerbread airport to inspire the nation’s love of this sweet, spicy, festive treat.

Candice Brown, Great British Bake Off Winner 2016 commented, “There is something very special about the smell of gingerbread at Christmas. Gingerbread is a classic recipe that is consistently popular across Europe and making a gingerbread house is a tradition I love to share and keep going. I’m excited to see traveller reactions to this spectacular gingerbread creation.”

Michelle Wibowo, Food Artist said, “Heathrow approached me to bake and build my own interpretation of Europe’s largest airport and it was a pleasure to create such an ambitious structure. The construction alone took me over 200 hours and the end result looks, and smells, truly spectacular.”

Gingerbread is a real festive favourite. We are expecting 1 million passengers in the week leading up to Christmas alone, and hope our gingerbread airport will give them a memorable moment on their journey to loved ones. We hope it spreads a bit of festive joy to our passengers.

Ross Baker, Heathrow CCO

Ross Baker, Chief Commercial Officer at Heathrow, said, “Gingerbread is a real festive favourite. We are expecting 1 million passengers in the week leading up to Christmas alone, and hope our gingerbread airport will give them a memorable moment on their journey to loved ones. We hope it spreads a bit of festive joy to our passengers.”

The show stopping creation comes after the independent study, commissioned by Heathrow, uncovered Britain’s love for gingerbread whilst examining what a typical British Christmas looks like.

The survey reveals that Brits are up early on Christmas Day, with the average person expected to roll out of bed at 7.42am, before opening gifts at 9.12am; making time for a selfie upload at 11.11am; engaging in the first family argument at 12.47pm, swiftly followed by tipple at 1.22pm; before enjoying a Christmas meal at 2.48pm, a nap at 4.13pm and retiring to bed at 10.58pm.

The gingerbread airport is in Heathrow Terminal 5 on Thursday 13 December – visit Heathrow’s social media channels @Heathrow_airport (Instagram) and @HeathrowAirport (Twitter) for more information.

Note: An online survey was conducted by Atomik Research among 1,005 UK older adults aged 18+ who celebrate Christmas. The research fieldwork took place between the 28th and 30th November 2018 with respondents selected to match nationally representative quotas. Atomik Research is an independent creative market research agency that employs MRS-certified researchers and abides to MRS code.

In the 25th-consecutive record month for Heathrow, 6.11m passengers travelled through the airport in November, up 3.3%. This is the first time that passenger volumes in November have exceeded 6 million.

Leading the growth was flights to Africa, which saw the biggest percentage increase, up 10.2% driven by new routes to Marrakech, the Seychelles and Durban.

North America also saw strong growth of 5.8% from a significant base, because of more competitive pricing in the region.

A number of additional domestic services were announced during the month which should help future growth with Heathrow including a direct link to Newquay for the first time in the airport’s history, via Flybe, connecting the area to global tourism and trade. Meanwhile, British Airways will add a new daily service to Inverness, set to boost Scotland’s economy by up to £17million.

Record numbers of passengers are choosing to use Heathrow because we offer outstanding service and better value for our passengers. But growth must be sustainable, and our blueprint for carbon neutral growth is an important step towards our ultimate goal of zero carbon aviation.

John Holland-Kaye, Heathrow CEO

Heathrow CEO John Holland-Kaye welcomed the results, saying,“Record numbers of passengers are choosing to use Heathrow because we offer outstanding service and better value for our passengers. But growth must be sustainable, and our blueprint for carbon neutral growth is an important step towards our ultimate goal of zero carbon aviation.”

150,000 metric tonnes of cargo, Carbon Neutral Growth Roadmap launch, and Living Wage 2020

Other highlights from a busy November for Heathrow included:

  • Over 150,000 metric tonnes of cargo travelled through Heathrow in November with Brazil, China and Turkey performing strongly.
  • Ahead of the Parliamentary vote on the Withdrawal Agreement, Heathrow announced the airport would pay for EU colleagues to achieve ‘settled status’.
  • Heathrow became the first UK airport to set out its plan for carbon neutral growth, outlining the role it will play on four key areas to reduce and offset carbon emissions from the growth in flights, created by an additional runway.

INFOGRAPHIC: Heathrow's carbon neutral growth road map with expansion

  • In another UK first, Heathrow launched its roadmap to ensure thousands of supply chain colleagues would be guaranteed the Living Wage by 2020.
  • Heathrow Logistics Hub programme kicked off the pre-qualification questionnaire (PQQ) to determine which of the 65 sites will make the shortlist next year.

The winner of Heathrow Airport’s December #AvGeek of the month is James Oates! 

James (AKA SpeedBirdUk) is an aviation addict and an incredible photographer. We caught up with James to find out more about his aviation experience and top tips as an #AvGeek. We’ve also shared a selection of his spectacular photos for you to enjoy!

Name: James Oates

Age: 17

Location: Shoreham, West Sussex

Aviation enthusiast, spotter or photographer? Or all 3? All 3

What first interested you in aviation?/Why are you an #AvGeek?

I attended the World Scout Jamboree in 2015 in Japan, which was a 13 hour long haul flight via Istanbul. This was my first long haul and wide-body flight, and ever since then I have been fascinated by aviation.

I started taking pictures on my mum’s camera at Heathrow and I developed some basic photography skills, and eventually bought my own basic canon camera. Ever since then I have been improving and practising my photography skills and my passion for aviation photography grew.

My Instagram has enabled me to travel the world as part of the intentional press contingent for many large aviation events. My highlight has been the delivery of the worlds first A350-1000 for Qatar Airways back in February from Toulouse to Doha, and the first flight of the Beluga XL in July.

I have been all over the world photographing aircraft and I particularly enjoy aerial plane spotting, which I managed to do in Los Angeles and Sydney.

What do you love most about coming to Heathrow?

Heathrow is one of the few airports in the world with a large number of active jumbos. Any #AvGeek can appreciate this, as they have become a rarity all around the world. Heathrow has a diverse range of traffic and with takeoffs and landings seconds apart, you can always capture a great picture!

Heathrow currently only has two runways, usually one for the arrivals and one for the departures. This means you can easily predict which runway a particular aircraft will be departing/arriving on.

Check out a selection of James’ best shots! 

Heathrow is also never short of spotters, Myrtle Avenue (a famous spotting location at Heathrow) is always full of like minded individuals, and provides an enjoyable atmosphere to relax and enjoy the traffic or indulge in some plane spotting. This is also a great place to enhance your photography skills and get tips from fellow spotters regarding camera equipment, settings or airport movements.

Favourite aircraft livery at Heathrow?

The new Air Canada is my personal favourite! With a daily 737max and a large amount of 777s and 787s there is no shortage of the new livery at Heathrow.

Social media accounts?

Instagram – @speedbirduk

Twitter – @speedbird_uk

YouTube @speedbirduk

Any tips for other #AvGeeks? 

  • Use weather to your advantage and plan your spotting trips.

  • I use an app called Suncalc which shows you the position and future positions of the sun in regards to the hours of the day. This is extremely useful as it can be used to avoid shooting back lite, and gives you an idea of the best spots to shoot from – with the best lighting.

  • There are many useful web pages that detail all the spots at Heathrow, their exact locations and the best time of day to take photos to avoid back-light – I use spotterguide.net

  • Facebook groups like “London Aviation Photographers” and “London Area Aviation spotting and news” are a great place to get information of airport movements, spotting locations, sharing your favourite shots and receiving useful feedback from other photographers.

Think you know someone who should be Heathrow’s #AvGeek of the Month? Tweet us @yourHeathrow or email us at yourheathrow@heathrow.com

While you’re here, why not share this page with your friends or check out our Explore section.  Alternatively, check out our November #Avgeek of the month Imran Aslam or October’s, Isaac Shenoy!

As Heathrow today reaches an historic milestone, the airport has announced that it will pay to achieve ‘settled status’ for EU colleagues responsible for welcoming 80 million passengers over the past 12 months.

  • Recognising the service Heathrow colleagues provide, airport pays to settle status of EU nationals in move to reassure colleagues

  • News comes as Heathrow welcomes 80 millionth passenger over a twelve-month period

  • Announcement follows the launch of the Living Wage roadmap which ensures direct and existing suppliers guarantee employees the Living Wage by the end of 2020

Recognising the integral service its workforce provides, the airport is responding to the concerns of colleagues who need reassurance and certainty over their futures in Britain following Brexit.

Providing an essential role at the UK’s only Hub airport and biggest port by value, this announcement follows the release of information detailing how all colleagues will be in receipt of London Living Wage by 2020 and that its workforce will be Zero Hour Contract free.

Heathrow hopes this move will provide certainty to the EU colleagues working for the airport directly as the country prepares for life post-Brexit. The new ‘Settled Status’ will allow EU nationals to remain in the UK after 2020, and Heathrow has agreed to cover all costs of the application process.

Heathrow CEO John Holland-Kaye welcomed the news and commented on the move to pay for “settled status”.

“Heathrow is an international business and we need a workforce that reflects this. It is critical for us to have diverse, happy and valued colleagues. Many of our people are worried about Brexit and this move will provide reassurance and certainty.

In the past 12 months alone, our people have welcomed 80million passengers through Britain’s front door and we want to ensure that we retain and attract the best for life post-Brexit. 

– Heathrow CEO, John Holland-Kaye

“In the past 12 months alone, our people have welcomed 80million passengers through Britain’s front door and we want to ensure that we retain and attract the best for life post-Brexit.” 

Heathrow will be celebrating the 80 millionth milestone by offering surprises and giveaways in terminals such as 1,000 cupcakes for passengers travelling through the terminal on the day, all Heathrow Rewards account holders will receive 5,000 additional points on the day and one pair of lucky passengers will win a dining experience at Caviar House.

The announcement comes the day before MPs are set to vote on the Withdrawal Agreement in Parliament.

This week’s #lifeatheathrow featured photo is courtesy of Steph Constantinides, a Passenger Experience Manager who was also the face of Heathrow’s Proud Network during the month of Pride.

We’ve caught up with Steph to find out more about her career at Heathrow and passion for snowboarding.

How long have you worked at Heathrow?

7 and a half years

 If you had to describe Heathrow in 3 words, what would they be?

Non-stop – Diverse – Limitless

What’s a day in the life of your job really like?

No two days are the same. As a Care PEM the team and I work together to make a difference to our passengers. Stakeholder engagement is crucial and daily communication with our colleagues is pivotal to a successful day.

 What do you enjoy most about Life at Heathrow?

I love that gaining knowledge is endless. Whether it’s learning how other departments work and what their priorities are within our organisation or being able to attend an abundance of courses to assist with personal development – it’s endless.

What’s your advice to someone who is thinking about a career at Heathrow?

There is a role here for everyone. Set your scope as wide as you can, get involved and just enjoy the journey because it goes pretty fast once you put that ID on.

Favourite spot to take photos at Heathrow?

T5C or T2B gate seating level, I am a sucker for a sunrise and sunset.

Favourite moment while working at Heathrow?

Being part of the proud campaign, hands down. I completely underestimated the possibility of what would happen if I won the competition to be a face of Heathrow during the month of Pride – I wouldn’t change a thing.

Hobbies? What do you do in your spare time?

My absolute favourite hobby is snowboarding, I would be on the slopes everyday after work if I could. Something a bit more accessible is reading. I take my kindle everywhere and love a good romance novel.

Any hidden talents?

My hidden talents wouldn’t be hidden if I disclosed that information! 

More about the #lifeatheathrow series… 

Our Social Media and Airport Communications teams are working together to co-ordinate the series and share these great Heathrow moments with the over 1 million followers across the airport’s official channels! Be sure to follow our #lifeatheathrow journey via @Heathrow_Airport on Instagram and @HeathrowAirport on Twitter.

For more information on Careers at Heathrow, visit our new website at: www.careers.heathrow.com/

Did you know Heathrow welcomed 80 million passengers in new 12 month record! Find out more here

In a first for the UK aviation industry, today Heathrow has set out its plans to expand in a carbon neutral way. The airport has set out its stall, outlining the role it will play on four key areas to reduce and offset carbon emissions from the growth in flights, created by an additional runway.

  • Airport reveals four key action areas to reduce and offset the growth in emissions from new  flights

  • Announcement demonstrates that growth at the airport is not a choice between economy and environment

  • Comprehensive plan suggests maximising incentives for airlines, investing in more UK peatland restoration and supporting sustainable fuels

  • Heathrow will consult with partners on the delivery of this plan ahead of the first statutory consultation on expansion in summer 2019

Heathrow’s plan builds on the momentum of technological change within the aviation industry to make travel more sustainable. While international aviation demand is projected to increase over the decades ahead – Heathrow will use its leadership and market position, to capitalise on the opportunities from expansion to ensure growth is met in a responsible and sustainable way at the UK’s hub.

What’s in the plan?

The plan outlines action on 4 key areas including: cleaner aircraft technology, improvements to airspace and ground operations, sustainable aviation fuels, and carbon offsetting methods. Specifically:

China Southern’s 787 Dreamliner captured by Ian on the day. Source: Ian Schofield.

On aircraft technology, Heathrow will:

  • Treat environmental performance of aircraft as a key consideration of slot allocations for new flights;
  • Offer free landing fees for a year at the airport for the first commercially viable electric flight;
  • Continue offering cheaper landing fees for cleaner and quieter aircraft;
  • Review the infrastructure requirements for charging electric aircraft through the Heathrow Centre of Excellence for Sustainability

On airspace and ground operations, Heathrow will:

  • Support the Government’s plans on modernizing airspace – including the potential elimination of routine stacking for aircraft coming to land;
  • Reduce emissions from aircraft on the ground through reduced taxi times, increased access to on-stand power sources, and fewer engines used while moving around the airport;

INFOGRAPHIC: Heathrow's carbon neutral growth road map with expansion

To promote the use of sustainable alternative fuels, Heathrow will:

  • Make Heathrow a leading hub for the development and deployment of sustainable aviation fuels by providing the necessary airport infrastructure, and support for pilot projects

To develop and promote new ways of carbon offsetting, Heathrow will:

  • Continue investing in UK peatland restoration and other projects to play a key role in developing the next generation of UK carbon offsets. Peatland restoration has the potential to be amongst the highest-quality, most cost-effective carbon offsetting methods – and a pilot project is already underway in Lancashire.

Heathrow is also calling on:

  • ICAO – the UN body for international aviation – to develop global goals for the uptake of sustainable alternative fuels
  • The UK Government to engage ICAO and fellow member states to agree a 2050 goal for international aviation

Over coming months, Heathrow will seek feedback from members in the aviation industry, advocacy groups and climate change experts to set out further details in its plan. Members of the public will then have an opportunity to feed into this process– including plans to mitigate road traffic and construction -in the next statutory consultation on Heathrow expansion in the summer of 2019.

Climate change is the biggest challenge facing our generation. But it is not aviation that’s the enemy – it is carbon. We are committed to taking the lead to deliver carbon neutral growth in aviation, and the plan we launch today sets out the roadmap to get there.

John Holland-Kaye, Heathrow CEO

Heathrow Chief Executive, John Holland-Kaye said, “Climate change is the biggest challenge facing our generation. But it is not aviation that’s the enemy – it is carbon. We are committed to taking the lead to deliver carbon neutral growth in aviation, and the plan we launch today sets out the roadmap to get there.”

Download the roadmap, here.

Heathrow

By Heathrow

Published 3rd December 2018