New report shows Heathrow’s noise footprint at smallest recorded levels

Heathrow

By Heathrow

Published 30th November 2017

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A new annual noise contour report shows that Heathrow airport’s noise footprint continues to shrink – with over 52,000 fewer households impacted by noise compared to 2006.

  • Heathrow reveals new noise metrics and shows noise footprint is at its smallest since tracking started in 2006

  • 15% fewer households affected by noise levels

  • New quarterly ‘Fly Quiet and Green’ league table unveiled, ranking airlines on noise and emission performance from April to June

Independent analysis from the Civil Aviation Authority (CAA) commissioned by Heathrow, shows that the average noise contours continue to grow smaller. This analysis, which has been undertaken regularly since 2006, forms part of the airport’s Noise Action Plan and a commitment to deliver more regular and transparent communications to local residents.

This year, in response to community requests, Heathrow has included new metrics in the analysis that look at overflight track density diagrams and single mode contours, making this ‘super report’ the most comprehensive noise contour report ever published by the airport.

The independent report shows that over the past 11 years, the area around the airport affected by average noise measurements over the course of a 24 hour operating day, as measured using the preferred European measure of noise (Lden 55 dAB), has decreased by 15%. This means 15% fewer households within the area are impacted by noise. Had the population and households remained static during this period, there would be 21% fewer homes affected by these noise levels.

This report is published at the same time as the latest quarterly ‘Fly Quiet and Green’ results, ranking the performance of 50 airlines on seven noise and emission metrics from July to September this year. The latest results show competition is heating up as airlines improve ‘track keeping’ – the ability to adhere to the Government-set departure noise preferential routes in the skies from Heathrow – and bring, what the airport is now calling, their ‘greenest’ aircraft to the UK hub.

Air India takes top spot with quietest fleet…

The new league table ranks Air India fleet as the quietest flying to Heathrow from July to September, up a highly impressive 41 places since the first league table ranking performance from January to March of this year. The airline’s fleet at Heathrow is made up almost exclusively of state-of-the-art, super-quiet Dreamliners. Oman Air’s performance has drastically improved, following engagement with Heathrow’s noise team on how to improve their operations.

Heathrow Airport, Air India aircraft coming in to land, February 2014.

Oman have achieved a 98% ‘track keeping’ record helping to boost their position 15 places since June this year. ‘Track keeping’ winners also include China Southern, up an impressive 17 places since June, and regional airline Flybe improving their position from 29th to 18th place.

Heathrow has some of the world’s toughest rules and regulations on noise, which have played a major role in driving developments in quieter aircraft technology. Over the past 30 years, we have managed to more than double our passenger numbers whilst decreasing our noise footprint to its smallest levels yet.

– Heathrow Sustainability Director, Matt Gorman

“While we mark significant progress today with more airlines changing their operations in response to the Fly Quiet and Green league table, we also know that we need to continue to develop how we communicate on noise. This new ‘super report’ contains a range of new metrics that will better inform the next Noise Action Plan and give our local community a clearer picture of noise patterns around the airport and the opportunities to reduce noise further still.”

Airport tariff doubles for emissions

Heathrow is also playing its part in helping to improve technology by increasing the amount the noisiest, oldest aircraft pay to land at the airport. This year, the airport has doubled the tariff attached to nitrogen oxide (NOx) emissions.

This means environmental landing charges for airlines have doubled this year – from £8.57 per kg of NOx emitted to £16.51 per kg – providing another incentive to use cleaner aircraft. The noisiest planes will face a trebling in charges to £9,000 per landing.

Information on the Fly Quiet and Green programme, along with previous rankings can be found here: www.heathrowflyquietandgreen.com/

Heathrow has today unveiled its second-ever Christmas advert, showing the 50-year-long love story of Doris and Edward Bair, the airports much-loved teddy bears, who were shown in the airports first Christmas TV ad last year.

The advert – titled “It’s a Wonderful Flight” – opens in the 60’s where the bears first set eyes on each other. Edward was still his clumsy self, leaving his coat on an aircraft by accident when returning from a business trip. Doris, the airline’s air stewardess, notices and chases after him. She wouldn’t want to see a passenger get cold.

Their eyes meet: the rest is history.

Set to the distinctive sentimental sound of Petula Clark’s ‘Couldn’t Live Without Your Love’, we see a series of tender and charming moments across their fifty-year history in which Doris and Edward are brought closer together every Christmas.

Each time we see them, their love story develops in different ways but always in the same location – Heathrow arrivals hall. As they grow older and the backdrop (and outfits) change, we start to meet the rest of the Bair family who come along to greet them in the same spot where they first met.

The advert sees the re-ignition of the partnership between Heathrow and film direction by DOM&NIC through Outsider Productions and animation from The Mill. Creative was led by advertising agency HAVAS London.

To create a nostalgic backdrop location, much of the advert was filmed in the historical Terminal 1; which closed to passengers in 2016 after over 50 years of travel reunions. British Airways provided an original BOAC aircraft, air hostess uniforms and additional historical details to help convey the authentic history of air travel.

Which bear are you? Take the quiz at Heathrow.com/HeathrowBears to find out!

After an overwhelming response across the globe to Doris and Edward last year, we had to bring these lovable bears back to our screens. We hear from our passengers that there is no greater feeling than being wrapped in the arms of a loved one at Christmas. We wanted the advert to capture this unique feeling and make people feel even more excited to welcome friends and family this festive season.

– Heathrow’s Commercial Director, Ross Baker

Join in the conversation around Heathrow’s new Christmas ad online using #HeathrowBears and visit Heathrow.com/HeathrowBears.

Teams from across Heathrow came together yesterday for the airport’s first 5-a-side football tournament, all to raise money for the Duke of Edinburgh Award.

Sixteen teams formed of Heathrow colleagues from our Security, Commercial, Expansion, Engineering and Communications departments battled it out in the tournament. Teams from partner businesses including Turner & Townsend, Babcock, and Amey also showed up in battle!

In the end it was “Bevo’s Babes” that took out the title following a spirited and closely fought final with “LHR Allstars”.

Earlier in the day, Heathrow CEO John Holland-Kaye and HR Director Paula Stannett were on hand to open the event which was held at Goals Heathrow.

Paula Stannett said, “This is what the Duke of Edinburgh’s Award scheme is all about so thank you to all those that took part. I know this will become one of our regular and iconic Mojo events at Heathrow, and for such a good cause”.

Heathrow is one of four Headline Diamond Partner’s with the Duke of Edinburgh Award, with numerous events taking place each year, including abseiling in T5, at the airport to help raise money for charity and support youth social action.

The Duke of Edinbugh’s Award was founded by HRH Prince Philip, Duke of Edinburgh KG KT in 1956.

A flexible programme that helps to develop young people for life and work, the awards’ numbers speak for themselves: 93% of participants feel that DofE has helped them to work in a team and 84% feel that they have become a more responsible person.

From 1,000 DofE Awards achieved in 1956 to 133,369 last year, we have both a rich history and a bright future.

See more pictures from the day below! To find out more about the Duke of Edinburgh Award via their website – https://www.dofe.org/.

Heathrow has recorded its busiest month in history for cargo during October with over 150,000 metric tonnes of freight travelling via the UK’s hub airport, results released today show.

The result marked the 15th consecutive month of cargo growth for the UK’s busiest port by value – Heathrow – and came on the back of a strong 9.2% year-on-year surge. This is also the first time in the airport’s history that over 150,000 metric tonnes of cargo has been recorded in a single month.

During the month, Heathrow also launched its Blueprint for Sustainable Freight, outlining practical steps the airport proposes to take to address the impact and number of freight vehicles around the airport whilst continuing to increase cargo volumes.

Passenger numbers up 2.8% on the back of domestic and Middle East traffic growth

Over 6.5 million passengers travelled through Heathrow in October, making it the 12 consecutive record breaking month for the airport in terms of passenger numbers.

Significantly, the result was driven in part by strong domestic travel growth (+2%) including additional FlyBe services transporting an extra 20,000 passengers.

Traffic to the Middle East recorded the highest growth (up 11.8%) thanks to larger, fuller aircraft boosting passenger numbers for the region.

Record passenger and cargo figures underline Heathrow’s position as a critical national asset.  We remain on track to expand Heathrow in a way that is affordable, financeable and which meets all our environmental obligations, securing Britain’s place as one of the world’s great trading nations in the early years of Brexit.

– Heathrow CEO, John Holland-Kaye

A record number of Heathrow apprentices celebrated their graduation with local business leaders, MPs and airport colleagues at the 13th annual Heathrow Academy Graduation and Awards Ceremony on Thursday.

  • Record number of graduates join the 13th annual Heathrow Academy Graduation and Awards Ceremony

  • Heathrow Academy has helped more than 3,600 local residents find work, 5,800 advance into further training and over 1,500 enter into apprenticeships

  • Local MPs celebrate Heathrow Academy’s vital role in developing local talent

  • The Academy has saved the government’s benefits bill over £9.5 million over 13 years

The spotlight was shared by 143 graduates that took to the stage to receive honours for courses ranging from business administration to retail. The event was held at the Sofitel Terminal 5 to celebrate the efforts of individuals and employers that have committed to working with Heathrow to recruit, retain and develop dedicated and enthusiastic teams.

Since 2004, Heathrow has contributed over £7.8 million to the Heathrow Academy, saving the government’s benefits bill over £9.5 million by bringing together Heathrow, our businesses partners, local employers and a range of service providers to help individuals to get into work. So far, the Heathrow Academy has helped over 3,600 local residents find work, 5,800 advance into further training and over 1,500 into apprenticeships.

Heathrow supports 1 in 5 jobs in the local area

Heathrow is the economic driving engine of West London and the Thames Valley, supporting one in five jobs in the local area. The Academy offers apprenticeships in business administration, customer service, hospitality, logistics, management, retail and team leadership from entry to advanced level.

Among those celebrating was Heathrow Security Officer Sandeep Padam, graduating from a work based qualification (NVQ) in Team Leading. Sandeep said, “The apprenticeship offered me a structured programme with set targets and through the guidance of my assessor and mentor I gained a work based qualification (NVQ) in Team Leading. Since then I have taken the opportunity to develop my career by successfully moving into a managerial position.”

Heathrow’s Chief Executive Officer, John Holland-Kaye, said, “Heathrow is one of Britain’s most important assets, and its success is absolutely bound to the quality of talent working at the airport. I am proud to be awarding a record number of graduates this year, testament to a growing and passionate airport community that are keen to build quality careers with us.

We remain on track to create a bigger, better Heathrow and deliver a once-in-a-generation boost for our local community in a way that ensures local people get the greatest benefits.

– Heathrow CEO, John Holland-Kaye

“With up to 180,000 jobs and 10,000 apprenticeships to be created with expansion, we have a huge opportunity to end youth unemployment in our local boroughs and commit to continuing to work with our local partners to help realise this ambition.”

Heathrow is the economic driving engine of West London and the Thames Valley, supporting one in five jobs in the local area. The Academy offers apprenticeships in business administration, customer service, hospitality, logistics, management, retail and team leadership from entry to advanced level.

Among those celebrating was Heathrow Security Officer Sandeep Padam, graduating from a work based qualification (NVQ) in Team Leading. Sandeep said, “The apprenticeship offered me a structured programme with set targets and through the guidance of my assessor and mentor I gained a work based qualification (NVQ) in Team Leading. Since then I have taken the opportunity to develop my career by successfully moving into a managerial position.”

“It was a real honour to join my constituents in celebrating their success and to hear more about their journeys. The Heathrow Academy performs a vital role for our local area, providing new opportunities, fresh starts and upskilling local residents from all backgrounds and abilities to achieve their full potential.”

– Virendra Sharma, Ealing Southall MP

Ealing Southall MP, Virendra Sharma, said, “It was a real honour to join my constituents in celebrating their success and to hear more about their journeys. The Heathrow Academy performs a vital role for our local area, providing new opportunities, fresh starts and upskilling local residents from all backgrounds and abilities to achieve their full potential.”

Ealing Central and Acton MP, Dr Rupa Huq, said, “I was so proud to see my constituent, Vivian, graduate from the Heathrow Academy, she gave me a real insight into the remarkable work of the Academy and the bright future she and many more local residents have as a result.”

Feltham and Heston MP, Seema Malhotra, said, “I was proud to support the awards and to see so many local people graduating from the Heathrow Academy. This is a huge tribute to the work of Heathrow to develop the talent of its employees and the support network between them.”

“Men and women, young and old each with their own testimonials about how their training has made a difference to them and to their understanding of the business. The Academy does an extraordinary job in providing local people with the training and support needed to not just have a job at the airport, but to excel in it.”

To find out more about the Heathrow Academy, visit Heathrow.com/Academy.

As Living Wage week begins, Heathrow has reached another milestone in its sustainability strategy, Heathrow 2.0. Heathrow has been unveiled by the Living Wage Foundation as a fully accredited Living Wage Employer and the first airport to be accredited in Britain. This recognition will see the UK’s largest airport ensure 3,200 airport workers are being paid the living wage by the end of 2020.

  • Heathrow becomes an accredited Living Wage employer as part of its vision for the airport to be a great place to live and work

  • Accreditation from The Living Wage Foundation will see 3,200 airport workers receive the living wage in this first phased transition and by the end of 2020

  • Heathrow’s vision goes further than accreditation and the business will seek to influence retailers and commercial partners by using London Living Wage as a factor in commercial discussions

This achievement is part of Heathrow’s vision to make the local area a great place to live and work, a significant milestone in the airport’s long term plan for sustainable growth that will deliver even better value and experience for our passengers.

Under the accreditation, Heathrow colleagues will receive the revised London Living Wage following an increase in voluntary Living Wage rates. Colleagues working at Heathrow’s Support Centre in Glasgow will also receive a boost via the UK Living Wage. The accreditation will mean direct colleagues in Heathrow’s supply chain will also transition to the Living Wage, helping to attract and retain talent to the airport.

Demonstrating the serious approach Heathrow takes in being a responsible employer and one of choice for local communities, the airport will exceed the conditions required for accreditation. This includes by leading the way on phasing out zero hours contracts and demonstrating leadership with other businesses based at the airport by encouraging them to take a similar stance.

In addition to the accreditation requirements, Heathrow has further committed to:

  • Requiring all companies bidding for Heathrow commercial and supply chain contracts to disclose if they are Living Wage accredited as part of any tender process

  • Use London Living Wage accreditation as a factor in determining which new retailers are allocated a concession at the airport

Heathrow Chief Executive Officer John Holland-Kaye said:“Heathrow’s status as a world-class airport is down to the quality and expertise of our colleagues. We firmly believe that paying the Living Wage is the right thing to do as a responsible employer. It will help us to attract and retain the best people, supporting them in building a rewarding career at Heathrow.

“We are proud to be accredited by the Living Wage Foundation and are committed to going further to support responsible employment practices throughout our supply chain.”

This accreditation is another step in delivering our ambitious sustainability strategy, Heathrow 2.0, and a significant milestone for realising our vision for Heathrow to be a great place to live and work.

– Heathrow CEO, John Holland-Kaye

Which local boroughs are set to benefit most?

Using the data we hold on the 76,000 employees who work at Heathrow, we can estimate which boroughs are likely to see the most beneficiaries from this accreditation. These are:

  • Hounslow – 500
  • Hillingdon – 450
  • Ealing – 250
  • Slough – 220
  • Spelthorne –150

About Living Wage Week

Living Wage Week from 5-11 November 2017 is a UK-wide celebration of the more than 3,600 employers that have voluntarily committed to ensure employees and subcontracted staff working on their premises earn a real Living Wage. This includes a third of the FTSE 100 and major household names such as IKEA, Burberry, Nationwide, EDF Energy and Oxfam. There will be over 30 events happening across the UK during Living Wage Week.

The Foundation has launched a new video and website showing the difference earning a real Living Wage makes to people’s lives. See www.livingwage.org.uk to watch and share the video.

German low-cost carrier, Eurowings, expands its network from the UK with a new flight from Heathrow to Salzburg, the first of which took off yesterday afternoon. The launch follows a number of new flight announcements in recent weeks at the UK’s hub airport – Heathrow.

The Eurowings flights will operate twice weekly on Wednesday and Saturdays, arriving from Salzburg at 1350 and departing London at 1435. All services are planned with an A319 aircraft configured to 180 seats.

Simon Eastburn, Airline Business Development Director at Heathrow said, “As ski season approaches, we’re delighted to welcome this new flight to Salzburg with Eurowings, an exciting winter destination for passengers looking for a winter holiday.”

Eurowings is headquartered in Cologne and serves a network of domestic and European destinations as well as some long-haul routes. The fastest growing airline in Europe already operates flights to Cologne, Dusseldorf, Hamburg, Stuttgart and Berlin from Heathrow.

Ivan Orec, Network Development & Airport Relations Manager for Eurowings said: “We are pleased to announce our new Heathrow service to Salzburg, Austria. The new link to Salzburg will operate twice a week in addition to our 5 routes from Heathrow. We will continue to grow our network and to bring more passengers to Heathrow airport.”

Fares start from £44.99 one-way including taxes and charges. For more information and to book flights visit https://www.eurowings.com.

Japan and Mumbai get additional daily flights, while Jakarta connection goes direct…

New, extra, daily services have also been added to Tokyo (Haneda), Japan, and Mumbai, India, from Heathrow in the last week by Japan Airlines and Jet Airways respectively.

The new Japan Airlines route is its second daily non-stop service between Heathrow and Tokyo Haneda Airport, with the flights to utilise Boeing 787-8 Dreamliners fitted with the carrier’s latest interiors.

“Japan Airlines is pleased to offer more flight options to Japan with the increase of its service between London and Haneda,” said Yoshitaka Ihokibe, senior vice president, Europe, Middle East & Africa.

“Together with our joint business partner British Airways, we are now offering four direct flights between London and Tokyo.“We hope that this additional flight will strengthen and boost the economic and cultural relations between the UK and Japan.”

Jet Airways meanwhile have become the first Indian carrier to operate three daily flights between London and Mumbai.

Vinay Dube, Jet Airways Chief Executive, commented on the announcement, “We are delighted to introduce our third daily, non-stop service between London Heathrow and Mumbai.”

The new service will offer guests an unparalleled choice in the form of more than 1,000 seats daily, on this rapidly growing route.The frequency of service also provides our guests a multiple choice of time schedules to suit their needs.

– Jet Airways Chief Executive, Vinay Dube

Garuda Indonesia has also upgraded its Heathrow-Jakarta service to make it non-stop, while keeping its thrice weekly frequency.

Search for flights from Heathrow using our GoHeathrow tool, here.

Heathrow

By Heathrow

Published 3rd November 2017